Set up a display client for basic report viewing

To properly interact with the basic reporting Web application at a display client, you must set a registry key to force the Microsoft Web Browser ActiveX control to use Internet Explorer 9 emulation.

notice

IRREVERSIBLE OPERATING SYSTEM DAMAGE OR DATA CORRUPTION

Before making any changes, back up your Windows Registry in a network folder or other remote location.

Failure to follow these instructions can result in irreparable damage to your computer's operating system and all existing data.

NOTE: Registry edits must be performed only by qualified and experienced personnel.

Create the following DWORD value at the following registry key path:

Path: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\MAIN\FeatureControl\FEATURE_BROWSER_EMULATION

Value Name: Citect32.exe

Value: 9999 (decimal)

NOTE: This registry setting affects the Citect32.exe process only. It has no effect on other applications that use the Microsoft Web Browser ActiveX control.