Refreshing the hierarchy cache

Use the refresh config option to refresh the configuration cache. If you recently added new devices to PME , use this command before you export a hierarchy configuration CSV file so that an up-to-date list of devices is included in the file. If the refresh configuration is not run, there is a possibility that devices recently added to PME may not be present in the device list in the hierarchy configuration CSV file. The best practice is to run the refresh config command before exporting any CSV or XML file from Hierarchy Manager.

To refresh the configuration cache:

1. Open a Command Prompt window:

   1. Use Windows Explorer to navigate to:

      ...\Power Monitoring Expert\Applications.

   2. Click the bin folder and press Shift + Right-click and select Open command window here on the context menu.

2. Run HierarchyConfig.exe refresh config.

   The message Configuration cache refresh complete indicates that the refresh operation has finished.