Configuring SMS Text Notification

Short Message Service (SMS) sends a notification as a text message when an alarm occurs in a configured notification, or when you click the SMS Notifications Test button.

Prerequisites:

  • A modem that accepts a standard SIM card and connects to the computer using a USB cable (the connection is a serial connection). Compatible modems include: MultiTech MTD-H5, or MultiTech MTC-H5-B03.

    • Moxa OnCell G3111 is not supported.

  • A SIM card from a carrier that allows you to send automated messages and large numbers of text messages at one time.

    • NOTE: Certain carriers restrict how you can use their services.

  • The modem COM port. For more information, see Determining modem COM ports.

To configure SMS text notifications:

  1. In Power Operation Runtime, open Notifications Settings.
  2. Click Settings and Diagnostics, and then click SMS Setup.
  3. Enter the modem COM port.
  4. (Optional) Set the other SMS values.

    Refer to the following table for a description of the SMS settings:

    5. SMS setting Description
    COM Port The modem COM port. The default value is COM1.
    Timeout The duration (in seconds) to wait before not sending an SMS.
    Retries The number of unsuccessful send attempts that are made before the SMS is not sent.
    Backoff The delay (in seconds) between retries.
    Max SMS Length

    The maximum number of message characters.

    NOTE: Mobile carriers impose limits on the length of text messages that—if exceeded—could possibly result in messages not being delivered. Determine your mobile carrier's limit and enter the value here.