Returning a license

Return a license before migrating a system. When you migrate a system, you must first return the license on the old system before you can activate it again on the new system. This includes the case where you re-install Power Operation (PO) on the same server after the operating system has been reinstalled.

You can return licenses online, directly from the PO server if it has an Internet connection. You can also return licenses offline, from an alternate internet-connected computer or smartphone. In both cases, you use the License Configuration Tool to return licenses.

NOTE: Write down the Activation ID of the licenses before you return them. You need the ID to activate the licenses again on the new system.

To return a license online:

NOTE: If you have activated a license using the online method, you can only return the license using the online method. You cannot use the offline method.

1. On the PO server, open the License Configuration Tool, and click Return License. A message box is displayed.

NOTE: You can access the License Configuration in the install location within ....\Schneider Electric\Power Operation\License Configuration Tool.

2. Read the information and click OK. The Return License page opens.
3. On the Return License page, click Return.

NOTE: By default, the Return Method is set to Online.

The licenses are returned and disappear from the License Configuration Tool.

4. Close the License Configuration Tool.

To return a license offline:

NOTE: If you have activated a license using the offline method, you can only return the license using the offline method. You cannot use the online method.

1. On the PO server, open the License Configuration Tool, and click Return License. A message box is displayed.

NOTE: You can access the License Configuration in the install location within ....\Schneider Electric\Power Operation\License Configuration Tool, or by clicking Start on the taskbar and choosing Schneider Electric > Power Operation License Configuration Tool.

2. Read the information and click OK. The Return License page opens.
3. On the Return License page, set Return Method to Offline.

NOTE: By default, the Return Method is set to Online.

4. In the Initiate section, select the location to save the return request file. Click Download. The return request file capabilityrequest.bin downloads to the selected location.
5. Copy the capabilityrequest.bin file to a computer or a web-enabled device, such as a smartphone with Internet access.
6. On the Internet-connected computer or device, open a Firefox or Chrome browser.

NOTE: Internet Explorer is not supported.

7. Browse to the Offline Licensing Web Portal (https://schneider-electric.flexnetoperations.com/flexnet/operationsportal/logon.do).
8. Log in using the activation ID.
9. Click the Devices drop-down and then click Offline Device Management. The Offline Device Management window opens.
10. On the Offline Device Management page, click Choose File, and then select the capabilityrequest.bin file, and click Upload. The Download my License Response File window opens.
11. In the Download my License Response File window, click Download to save the capabilityresponse.bin file.
12. Copy the capabilityresponse.bin file to the PO server computer.

TIP: If you are using a smartphone, try using a USB cable to copy the file.

13. On the PO server, open the License Configuration Tool, and click Return License. A message box is displayed.

TIP: You can access the License Configuration in the install location within ....\Schneider Electric\Power Operation\License Configuration Tool.

14. Read the information and click OK. The Return License page opens.
15. On the Return License page, set the Return Method to Offline.

NOTE: By default, the Return Method is set to Online.

16. On the Complete section, select the location of the capabilityresponse.bin file, and click Return. The licenses are returned and disappear from the License Configuration Tool.
17. Close the License Configuration Tool.