Library Diagnostic Codes

 

This table presents the diagnostic codes of the library.

Value (hex)

Value (dec)

Description

Error number

19h

25

Value out of value range.

-

134h

308

MC_SetPosition_LXM28 cannot be executed because positive limit switch is triggered.

-

135h

309

MC_SetPosition_LXM28 cannot be executed because negative limit switch is triggered.

-

2214h

8724

Power stage overcurrent

An overcurrent has been detected at the power stage which may be caused by a short circuit or by incorrect settings of the current loop parameters. This condition may occur up to three times in succession. After the third time, a time delay of one minute must pass before the power stage can be enabled again.

Verify correct connection of the motor. Verify correct settings of the parameters for the current loop.

AL001

2310h

8976

Motor overload (foldback)

The foldback current of the motor has dropped below the value specified via the parameter P1-27.

Verify correct settings for the parameter P1-27.

AL006

2311h

8977

Drive overload (foldback)

The foldback current of the drive has dropped below the value specified via the parameter P1-23.

Verify correct settings for the parameter P1-23.

AL508

2380h

9088

Calculated offsets for current sensors out of range

The calculated offsets for the current sensors are out of range.

Perform a Fault Reset. Restart the drive. If the error persists, contact Technical Support.

AL532

2381h

9089

Motor phase missing

One of the motor phases is not connected.

Verify correct connection of the motor phases. Contact technical support.

AL539

2382h

9090

Overcurrent detected at one of the digital outputs

Verify correct wiring of the digital outputs. Verify there are no short circuits.

AL570

3110h

12560

DC bus overvoltage

The DC bus voltage exceeded the maximum value.

Verify your application. Reduce the external load, the motor velocity or the deceleration. Use an appropriately rated braking resistor, if necessary.

AL002

3120h

12576

DC bus undervoltage

Power supply loss, poor power supply.

Verify correct mains supply. Verify that the undervoltage limitation is set correctly via the parameter P4-24.

AL003

3180h

12672

Braking resistor overload

The braking resistor has been on for such a long period of time that its overload capability has been exceeded.

Verify your application. Reduce the external load, the motor velocity or the deceleration. Use a braking resistor with a higher rating, if necessary.

AL005

3181h

12673

Safety function Safe Torque Off (STO) triggered

The safety function STO has been triggered or the signal for the safety function STO is not properly connected. If this condition is detected while the power stage is enabled, the drive detects an error. If this condition is detected while the power stage is disabled, the drive detects an alert.

Check whether the safety function STO was triggered intentionally. If not, verify correct connection of the signal of the safety function STO.

AL501

3182h

12674

DC bus voltage measurement

An error was detected in the circuit that measures the DC bus voltage.

Perform a Fault Reset. Restart the drive. If the error persists, contact Technical Support.

AL505

3183h

12675

Missing mains supply, undervoltage mains supply

At least one mains phase is missing. Mains voltage is out of range. Mains frequency is out of range.

Verify correct connection of mains supply. Verify that the values of the mains power supply network comply with the technical data.

AL022

3199h

12697

Braking resistor overload

The permissible braking resistor power has been exceeded.

Verify correct rating of the braking resistor used. Verify your application.

AL568

4080h

16512

Drive overtemperature (IPM)

Ambient temperature is too high, fan is inoperative, dust.

Verify correct operation of the fan. Improve the heat dissipation in the control cabinet. Remove pollution and verify that dust cannot get into the control cabinet or into the drive.

AL528

4081h

16513

Drive overtemperature (controller)

Ambient temperature is too high, fan is inoperative, dust.

Verify correct operation of the fan. Improve the heat dissipation in the control cabinet. Remove pollution and verify that dust cannot get into the control cabinet or into the drive.

AL529

4096h

16534

Temperature sensor inoperative

Restart the drive. If the error persists, contact Technical Support.

AL561

4310h

17168

Power stage overtemperature

Ambient temperature is too high, fan is inoperative, dust.

Verify correct operation of the fan. Improve the heat dissipation in the control cabinet. Remove pollution and verify that dust cannot get into the control cabinet or into the drive.

AL016

4410h

17424

Motor overtemperature

The motor temperature is excessively high.

Verify correct settings of the parameters P8-59 and P8-60 for temperature monitoring. Verify proper ventilation and heat dissipation of the motor. Clean off pollutants such as dust. Verify that the motor is evenly mounted to the flange plate. Increase the size of the flange plate to which the motor is mounted to improve heat dissipation. Verify that the motor is properly sized for the application.

AL514

5111h

20753

Reserved

AL525

AL526

5530h

21808

System error detected (non volatile memory)

Contact technical support.

AL504

5581h

21889

System error detected (non volatile memory)

Contact technical support.

AL503

5582h

21890

System error detected (CAN power supply)

The internal supply voltage for the CAN bus is not correct.

Contact technical support.

AL522

5583h

21891

System error detected (self test)

The self test has detected an error.

Contact technical support.

AL523

5585h

21893

Error detected in non-volatile memory

The drive was reset to the factory settings via parameter P2-08.

Use parameter P2-08 = 11 to save the parameters reset to the factory settings to the non volatile memory and restart the drive.

Contact technical support.

AL017

5586h

21894

System error detected (NV access)

Contact technical support.

AL507

6380h

25472

Target position rejected

A target position was rejected because it would have caused the motor to exceed the maximum velocity.

Verify that target positions do not lead to excessive motor velocities.

AL520

6581h

25985

System error detected (FPGA)

Contact technical support.

AL502

7081h

28801

Reserved

AL533

7090h

28816

System error detected (FPGA does not match firmware)

The firmware version is not suitable for the drive.

Update the firmware of the drive. Contact technical support.

AL535

7091h

28817

The input to which the signal input function OPST is assigned has been activated.

Identify the cause which has triggered the signal input function OPST. Remove the cause. If your application does not require the signal input function OPST, disable this signal input function.

AL013

7095h

28821

Impermissible combination of drive and motor

Use an approved drive/motor combination.

AL595

7121h

28961

Motor blocked

The motor was blocked mechanically, for example, by a mechanical stop or by the load.

Remove condition causing the mechanical blocking. Verify your application.

AL547

7182h

29058

Pulse signal missing

One of the pulse signals is not connected.

Verify correct connection of the pulse inputs.

AL534

7198h

29080

Commutation error detected

Motor phases have been interchanged.

Verify correct connection of the motor phases.

AL563

7380h

29568

Error detected in communication with motor encoder

Communication with the encoder was not initialized correctly.

Verify correct connection of the encoder. Contact Technical Support or replace the motor.

AL026

7386h

29574

Drive is not synchronous with master cycle

Operating mode has been activated but drive is not synchronized to external synchronization signal.

Verify correct CANopen connection. After having started the synchronization mechanism, wait for 120 cycles before activating the operating mode.

AL3E1

7387h

29575

Encoder simulation frequency exceeded 4 MHz

The computed equivalent encoder output frequency exceeds the maximum limit of 4 MHz for this signal.

Reduce the resolution of the encoder simulation via the parameter P1-46 or reduce the maximum velocity.

AL018

738Dh

29581

System error detected (encoder)

Contact technical support.

AL567

7393h

29587

Encoder overvoltage or overcurrent

The current supplied by the drive for the 5 V encoder supply has exceeded the limit. This condition may occur up to three times in succession. After the third time, a time delay of one second must pass before the power stage can be enabled again.

Verify correct connection of the encoder (short circuits). Verify the current consumption of the encoder.

AL517

7580h

30080

No connection between master and drive

Connect master and drive.

AL553

7581h

30081

Target position rejected

A target position was rejected because it would have caused the motor to exceed the maximum acceleration/deceleration.

Verify that target positions do not lead to excessive acceleration/deceleration.

AL554

7582h

30082

No target values received via the fieldbus

No target values have been received via the fieldbus three times in succession.

Perform a Fault Reset. Verify that target values are transmitted via the fieldbus.

AL557

7583h

30083

Modbus: Node Guarding error detected

Incorrect Modbus connection, incorrect data from Modbus master.

Verify correct Modbus connection. Verify correct operation of Modbus master.

AL020

7584h

30084

Configuration not correctly transferred via Modbus

Verify correct connection. Verify that configuration file and drive are compatible.

AL569

8130h

33072

CANopen: Heartbeat error detected

The bus cycle time of the CANopen master is higher than the programmed heartbeat or node guard time. The connection between the CANopen master and the drive is lost.

Verify correct CANopen connection. Check the CANopen master. Verify correct CANopen configuration, increase the Heartbeat or Node Guarding time.

AL180

8210h

33296

R_PDO is too short

Verify correct PDO settings for drive and master.

AL597

8311h

33553

Motor torque too high for an excessive period of time

The motor torque has exceeded the value specified via the parameter P1-57 for a period of time exceeding the value specified via the parameter P1-58.

Verify your application. Verify that no movements are made up to a mechanical stop (for example, use limit switches). Verify that the values for the parameters P1-57 and P1-58 are suitable.

AL030

8380h

33664

Unstable current loop

Excessive overshoot in current loop.

Verify correct settings of the parameters for the current loop.

AL596

8481h

33921

Actual motor velocity too high.

The actual motor velocity exceeded the velocity limitation by more than 20% (P1-55). The analog input signal is not stable.

Verify that the velocity limitation set via the parameter P1-55 matches the requirements of the application. Verify that the values for the tuning parameters are suitable. Verify that the frequency of the analog input signal is stable using a signal detector. Use a filter function.

AL007

8482h

33922

Velocity deviation too high

The deviation between actual velocity and reference velocity has exceeded the maximum velocity deviation specified via the parameter P2-34.

Verify your application. Verify that the values for the tuning parameters are suitable. Increase the value for the maximum velocity deviation in the parameter P2-34.

AL555

8611h

34321

Position deviation too high (following error)

The position deviation has exceeded the maximum permissible position deviation specified via the parameter P2-35 and the drive has detected a following error.

Verify your application. Reduce the external load. Increase the permissible position deviation via the parameter P2-35. Reduce the motor velocity via the parameters P1-09 ? P1-11 or the analog input V_REF. Increase the torque limitation via the parameters P1-12 ? P1-14 or the analog input T_REF.

AL009

8680h

34432

Position deviation via signal output function MC_OK

After a movement has been successfully completed, MC_OK was active. Then TPOS became inactive which caused MC_OK to become inactive as well.

Use the signal input function FAULT_RESET to perform a Fault Reset and set the parameter P0-01 to 0. If you want this condition to cause an alert instead of a detected error, set the parameter P1-48 accordingly.

AL564

8689h

34441

Position deviation too high (following error)

The position deviation has exceeded the maximum permissible position deviation specified via the parameter P2-35 and the drive has detected a following error.

Verify your application. Reduce the external load. Increase the permissible position deviation via the parameter P2-35. Reduce the motor velocity via the parameters P1-09 ... P1-11 or the analog input V_REF. Increase the torque limitation via the parameters P1-12 ... P1-14 or the analog input T_REF.

AL572

F080h

61568

Fieldbus: Communication error detected

While the power stage was enabled, a command was received requesting a different communication state.

Verify that the master does not try to change the communication state while the power stage of the drive is enabled.

AL401

FF01h

65281

System error detected

Contact technical support.

AL558

FF02h

65282

Not possible to read data of electronic motor nameplate

Incorrect or missing motor data. Motor without electronic motor nameplate has been connected.

Verify that the drive and the connected motor are a permissible product combination. Verify correct connection of the encoder. Contact Technical Support or replace the motor.

AL025

FF04h

65284

Reserved

AL588

FF20h

65312

Unknown PLCopen state.

-

FF22h

65314

Attempt to interrupt a non-interruptible function block.

-

FF23h

65315

MC_TouchProbe_LXM28 was executed for an already active capture unit.

-

FF24h

65316

PDO timeout.

-

FF27h

65319

Drive not in state "StandStill".

-

FF2Ah

65322

MC_TouchProbe_LXM28 has lost a trigger event (for example, due to bouncing).

-

FF34h

65332

Power stage does not switch to operating state 6 Operation Enabled.

-

FF45h

65349

Incorrect Electronic Data Sheet file (EDS), incorrect AxisRef.

-

FF46h

65350

Initialization error of library.

-

FF47h

65351

Incompatible device (incorrect device for library).

-

FF49h

65353

RME Timeout.

-

FF4Ah

65354

Warn Bit Active.

-

FF4Bh

65355

Parameter Error.

-

FF4Ch

65356

Operating state is not 6 Operation Enabled.

-

FF4Dh

65357

Operating state is not 4 Ready To Switch On.

-

FF4Eh

65358

One or more digital outputs cannot be forced due to the setting of parameter P4-27.

-

FF97h

65431

Frequency of reference value signal is too high

The frequency of the pulse signal (A/B, Pulse/Direction, CW/CCW) exceeds the specified range. Received pulses may be lost.

Adapt the output pulse frequency of the external source to fit the input specification of the drive. Adapt the gear ratios to the application requirements (parameters P1-44, P1-45, P2-60, P2-61 and P2-62).

AL008