8958 Encoder communication not possible

Description

Refer to Diagnostic class (standard): 3

Device reactions

Default reaction

Minimum reaction

Drive

BD2

CD

Power supply

-

-

When reading the encoder, an error is detected.

Cause

Solution

Detected wiring error: Encoder cable is not correct.

Verify and correct if necessary the wiring.

The control voltage of the device (24 Vdc) is too low.

Verify and correct if necessary the control voltage.

Detected hardware error: Encoder is inoperable.

Change out the motor or the encoder.