8710 Communication error

Description

Refer to Diagnostic class (standard): 3

The exchange of cyclical data was interrupted.

NOTE: If response monitoring is deactivated, the diagnostic code 8710 is not triggered.

Cause

Solution

The controlling device 1) interrupts the sending of cyclical data.

Verify and correct if necessary the controlling device.

Cable error.

Verify and correct if necessary the wiring.

The address of the controlled device 2) has been assigned twice in the network.

Verify and correct if necessary the configuration.

1) controlling device:

  • Ethernet/IP: Scanner

  • PROFIBUS: Master

  • PROFINET: Controller

  • Sercos: Master

2) controlled device:

  • Ethernet/IP: Adapter

  • PROFIBUS: Slave

  • PROFINET: Device

  • Sercos: Slave