Maintenance

Maintenance Plan

There are no user-serviceable parts within the motor.

Either replace the motor, or contact Schneider Electric.

The product may only be repaired by a Schneider Electric customer service center.

For all service matters, contact your Schneider Electric representative.

 WARNING
UNINTENDED EQUIPMENT OPERATION
  • Only use software and hardware components approved by Schneider Electric for use with this equipment.
  • Do not attempt to service this equipment outside of authorized Schneider Electric service centers.
  • Update your application program every time you change the physical hardware configuration.
Failure to follow these instructions can result in death, serious injury, or equipment damage.

Use only the accessories and mounting parts specified in the documentation and no third-party devices or components that have not been expressly approved by Schneider Electric. Do not modify the equipment.

Include the following points in the maintenance plan of your machine.

Connections and Fastening

  • Inspect all connection cables and connectors regularly for damage. Replace damaged cables immediately.

  • Verify regularly that all output elements are firmly seated.

  • Verify regularly that all mechanical and electrical threaded connections are tightened to the specified torque.

Lubricating the Shaft Sealing Ring

In the case of motors with shaft sealing ring, lubricant must be applied to the space between the sealing lip of the shaft sealing ring and the shaft with a suitable non-metallic tool. If the shaft sealing rings are allowed to run dry, the service life of the shaft sealing rings will be significantly reduced.

Cleaning

If the permissible environmental conditions are not respected, external substances from the environment may penetrate the product and cause unintended movement or equipment damage.

 WARNING
UNINTENDED MOVEMENT
  • Verify that the environmental conditions are respected.
  • Do not allow seals to run dry.
  • Keep liquids from getting to the shaft bushing (for example, in mounting position IM V3).
  • Do not expose the shaft sealing rings and cable entries of the motor to the direct spray of a pressure washer.
Failure to follow these instructions can result in death, serious injury, or equipment damage.

Clean dust and dirt off the product at regular intervals. Insufficient heat dissipation to the ambient air may excessively increase the temperature.

Motors are not suitable for cleaning with a pressure washer. The high pressure may force water into the motor.

Care must be taken with cleaning products as some active agents may have deleterious effects on plastics and welds. When using solvents or cleaning agents, verify that the cables, cable entry seals, O-rings and motor paint are not damaged.

NOTICE
CORROSION CAUSED BY CLEANING AGENTS
  • Before using a cleaning agent, carry out a compatibility test in relation to the cleaning agent and the component affected.
  • Do not use alkaline cleaning agents.
  • Do not use cleaning agents containing chloride.
  • Do not use cleaning agents containing sulfuric acid.
Failure to follow these instructions can result in equipment damage.

Inspecting/Breaking In the Holding Brake

The holding brake is broken-in at the factory. If the holding brake is not used for an extended period of time, parts of the holding brake may corrode. Corrosion reduces the holding torque.

If the holding brake does not have the holding torque indicated in the technical data, it must be broken in again.

  • If the motor is mounted, dismount the motor.

  • Measure the holding torque of the holding brake using a torque wrench.

  • If the holding torque of the holding brake considerably differs from the specified values, manually rotate the motor shaft by 25 rotations in both directions. See section Holding Brake for the values.

  • Repeat the process up to 3 times, until you can restore the original holding torque.

    Contact your Schneider Electric sales office if the original holding torque is not restored.