Managing user account lockouts and timeouts

If a user account is locked out, that user can still access the device by entering the correct credentials over a different protocol and communications method. Lockout is applied to each user, protocol and connection type. For example, serial and Ethernet protocols are locked out separately.

User account lockouts and timeouts options include:

  • Lockout after unsuccessful login attempts.
  • Session timeout for ION protocol only.
  • Lockout duration.

Prerequisites: 

  • Meter connection using ION Setup.
  • Login credentials.
  • Security configuration access privileges.

To manage user account lockouts and timeouts:

  1. Open ION Setup > select the meter > Setup Assistant.
  2. Security > Security Mode > Edit. The Open Security Configuration file dialog box opens.
  3. Select the Security Configuration File (.scf) that contains the current meter settings and click Open. The Security Options dialog box opens.

    4. NOTE: Open the security log file to determine the SCF file you want. See Cybersecurity configuration for more information.

  4. Click Next to navigate to the Select protocol lockout options screen:
  5. Select each protocol and click Edit to change lockout and session timeout values for:
    • Protocol lockout after unsuccessful login attempts.
    • Session timeout for ION protocol only. This is configurable because there is no login and logout action for ION protocol sessions.
  6. Enter a value for the Lockout duration for user lockout occurrences.
  7. Click Finish. A Confirmation message box opens.
  8. Click Yes. The Save As dialog box opens.
  9. Save the SCF file with a unique file name to avoid overwriting default Security Configuration Files.