Remote Modem Setup

Use Remote Modem Setup to preconfigure dialup modems that will be connected to meters at remote locations. Hardware-based and software-based (WinModems) modems are supported.

Remote Modem Setup provides access to a database that contains configuration data for a variety of modems you can pick from. Remote Modem Setup also provides direct access to your modem so you can customize settings and troubleshoot its operation.

Preliminary Setup

Follow the instructions in your modem’s documentation to set up and connect the modem to one of your computer’s serial ports. Select a port that the Power Monitoring Expert Communications Server is not using.

Using Remote Modem Setup

Start Management Console.
Click Tools > System > Remote Modem Setup to open the Remote Modem Setup dialog.
Set the Port to the serial communications port that the computer uses to communicate with (and set up) the modem. Set the Baud Rate to match the modem’s baud rate.

NOTE: To reduce possible communication issues, set the computer, modems and meters to the same baud rate.
Set the following properties for the remote modem:
- Select the type of modem from the Type box.
- Set the Site Baud Rate.
- To set the modem to answer after a specified number of rings, select Auto Answer, then type the appropriate number in the Number of Rings box.
- To save the modem configuration data in the modem’s onboard memory, select Store Profile. This feature allows the modem to revert to the saved settings after a power outage. Clear Store Profile to disable this feature.
- To turn on the modem’s internal speaker, select Speaker On, then select a setting from the Volume list. Clear Speaker On to disable this feature.
Click Send to save the settings to the modem.

If there are DIP switch settings required for the modem that is being configured, a message displays with instructions on which switches to turn on or off. Set the DIP switches on the modem as instructed.

The modem is now ready to be used at the remote power monitoring site.