Configuring SMS Text Notification

Short Message Service (SMS) sends a notification as a text message when an alarm occurs in a configured notification, or when you select the SMS Notifications Test button.

Prerequisites:

  • A modem that accepts a standard SIM card and connects to the computer using a USB cable (the connection is a serial connection). Compatible modems include: MultiTech MTD-H5, or MultiTech MTC-H5-B03.
  • Moxa OnCell G3111 is not supported.

  • A SIM card from a carrier that lets you send automated messages and large numbers of text messages at one time.
  • NOTE: Certain carriers restrict how you can use their services.

  • The modem COM port. For more information, see Determining modem COM ports.

To configure SMS text notifications:

  1. In Power Operation Runtime, open Notifications Settings.
  2. Select Settings and Diagnostics, and then select SMS Setup.
  3. Change the Alarm Server from the drop-down list, if required.

    NOTE: If multiple alarm servers are set up, the first one in the list is automatically selected.

  4. Enter the modem COM port.
  5. (Optional) Set the other SMS values.

    Refer to the following table for a description of the SMS settings:

    SMS settingDescription
    Alarm Server

    From the drop-down list, select the configured alarm server.

    NOTE: When multiple alarm servers are configured, SMS settings are managed on a per-server basis.

    COM PortThe modem COM port. The default value is COM1.
    TimeoutThe duration (in seconds) to wait before not sending an SMS.
    RetriesThe number of unsuccessful send attempts that are made before the SMS is not sent.
    BackoffThe delay (in seconds) between retries.
    Max SMS Length

    The maximum number of message characters.

    NOTE: Mobile carriers impose limits on the length of text messages that—if exceeded—could possibly result in messages not being delivered. Determine your mobile carrier's limit and enter the value here.

    AT+CMGFPuts the modem into Text mode so that it can send text characters, as required for sending SMS messages.
    AT+CSCSChecks that the modem is set to use the UCS2 or the GSM 03.38 character set so that non-Roman characters can be sent correctly. If the modem cannot be put into UCS2/GSM 03.38 mode, an error occurs.
    AT+CSMPSets the DCS (Data Coding Scheme) for the modem. This is used for both sending and processing messages.
    AT Delay (ms)Set the time delay for sending commands to the modem.
  6. Select Save and Close. The Save Configuration screen displays.
  7. To save the configuration across all the alarm servers, select Save.