Using IONMaintenance for database maintenance tasks

IONMaintenance is a Windows user account that is created automatically when PME is installed in a Standalone architecture. This account is used to run the pre-configured PME database maintenance tasks in Task Scheduler in Windows. To make changes to the task schedules in Task Scheduler, you need to enter the password for the IONMaintenance account. By default, the password for the account is generated automatically by the installer and cannot be retrieved. To have access to the password, you need to set a custom password for this account.

To set a custom password for IONMaintenance, run the PME installer in maintenance mode and select Reset Accounts to start the account password reset procedure. Follow the installer instructions to reset the password. See Installer system maintenance tasks for more information.

NOTE: If you set a custom password for the Windows Accounts during the installation of PME, then this is the password used by IONMaintenance and you can use this password to make changes to the task schedules in Task Scheduler.

NOTE: IONMaintenance shares the same password with IONUser, another account that is generated automatically by the installer and which is used for report subscriptions.

NOTE: If you change the password for the Windows accounts, the password you are providing must comply with the password policies of the Windows server and the SQL server. The software installer cannot validate the password at the time you enter it. If the password is not valid, the password reset and reconfiguration will not be successful. In that case, complete the reconfiguration, skipping any unsuccessful steps. See Unsuccessful installation due to invalid account passwords for information on how to repair the unsuccessful reset.