8958 Encoder communication not possible

Description

Refer to Diagnostic class (standard): 3

Device reactions

Default reaction

Minimum reaction

Drive

BD2

CD

Power supply

-

-

It has not been possible to read encoder data via the serial interface for 10 seconds. The drive is disabled.

Cause

Solution

Incorrect encoder cable or incorrect wiring.

Verify correct wiring of the encoder with the correct encoder cable.

The 24 Vdc control voltage is too low.

Verify correct control voltage.

Encoder inoperative.

Replace the motor or the encoder.

Diagnostics message 8171 Encoder comm. disturbance detected is triggered as an alert before this error is detected.

The following diagnostics messages provide additional information on the effects of an interruption of the encoder communication: