Activating a license

Activate a license to enable the use of the system after a new install, an upgrade, or a migration. Activate licenses to enable features, such as software modules, or additional monitoring devices.

You can activate licenses online, directly from the PME server if it has an Internet connection. You can also activate licenses offline, from an alternate internet connected computer or smartphone. In both cases you use License Configuration Tool to activate licenses.

NOTE: You must have a valid Activation ID to activate a license.

To activate a license online:

  1. On the PME server, open the License Configuration Tool, and click Activate License.

    A message box is displayed.

    NOTE: You can access the License Configuration in the install location within ....\Schneider Electric\Power Monitoring Expert\License Configuration Tool.

  2. Read the information and click OK.

    The Activate License page opens.

  3. On the Activate License page, enter the Activation ID, and then click Activate.

    NOTE: By default, the activation method is set to Online.

    The license appear in the License Configuration Tool.

  4. Close the License Configuration Tool.

To activate a license offline:

  1. On the PME server, open the License Configuration Tool, and click Activate License.

    A message box is displayed.

    NOTE: You can access the License Configuration in the install location within ....\Schneider Electric\Power Monitoring Expert\License Configuration Tool.

  2. Read the information and click OK.

    The Activate License page opens.

  3. On the Activate License page, select Activation method to Offline.

    NOTE: By default, the activation method is set to Online.

    NOTE: The instructions shown on the activation method page are the same as the instructions provided here, in this document.

  4. On Initiate section, enter the Activation ID and select the location to save the activation request file. Click Download.

    The activation request file capabilityrequest.bin downloads to the selected location.

  5. Copy the capabilityrequest.bin file to a computer or a web enabled device such as a smartphone with Internet access.
  6. On the Internet-connected computer or device, open a Firefox or Chrome  browser.

    NOTE: Internet Explorer is not supported.

  7. Browse to the Offline Licensing Web Portal (https://schneider-electric.flexnetoperations.com/flexnet/operationsportal/logon.do).
  8. Login using the activation ID.

    NOTE: Contact Technical Support for help regarding the login. See Licensing resources for contact information.

  9. Click Devices drop-down and then click Offline Device Management.

    The Offline Device Management window opens.

  10. In Offline Device Management page, click Choose File, and then select the capabilityrequest.bin file, and click Upload.

    The Download my License Response File window opens.

  11. In Download my License Response File window, click Download to save the capabilityresponse.bin file. 
  12. Copy the capabilityresponse.bin file to the PME server computer.

    TIP: If you are using a smartphone, try using a USB cable to copy the file.

  13. On the PME server, open the License Configuration Tool, and click Activate License.

    A message box is displayed.

    NOTE: You can access the License Configuration in the install location within ....\Schneider Electric\Power Monitoring Expert\License Configuration Tool.

  14. Read the information and click OK.

    The Activate License page opens.

  15. On the Activate License page, select Activation method to Offline.

    NOTE: By default, the activation method is set to Online.

  16. On Complete section, select the location of the capabilityresponse.bin file, and click Activate. 

    The license appear in the License Configuration Tool.

  17. Close the License Configuration Tool.

For information on how to configure licensing, see:

For reference information see: