Event Notification Module Design

Use the Event Notification Module (ENM) to notify recipients about critical power system events. ENM can send notifications of power system events through email, SMS or SNMP. ENM uses the Alarms application to detect system events. You can set up notifications for activity in any of the event, alarm, or incident views. The notification details are defined in a notification rule. A notification rule can be enabled or disabled, and you can use a schedule to determine when the rule is applied. You can define more than one notification rule.

Components

The following application is used for this module:

Notifications

Prerequisites

To configure a notification rule, you need:

One or more alarm views to use to trigger the notification. This can be default system views or custom views.
Recipient information such as an email address, phone number (for SMS notification), or SNMP server name.
SMTP server information if you want to use email notifications.
SMS account information from Twilio if you want to use SMS notifications.
NOTE: The SMS capabilities of the Event Notification Module are built on technology from Twilio, a third-party vendor. To use SMS with notifications, you need to open an account with Twilio and sign up for SMS service. See the Twilio web site for more information.
SNMP server information if you want to use SNMP notifications.
NOTE: The SNMP client, called Agent sends the notification. PME acts as SNMP Agent. You need to install the SNMP server, called Manager to receive the notification. Install SNMP Manager in the same network of SNMP Agent for active SNMP communication. To receive the notification on SNMP Manager, run the Windows Services "SNMP Trap" and "SNMP Service" on SNMP Manager. If these services are disabled, SNMP notification fails to deliver to SNMP Manager.
This module requires a separate license. See Licensing for more information.

Design Considerations

Consider the following when setting up notifications:

Configure the alarm views so that they only display the alarms you want to be notified on.
Decide if you want to be notified on all activity in the alarm view or only when an alarm goes active or when a new incident occurs.
Decide if you want the notification to be sent immediately when the activity is detected, or after a short delay to wait for additional activity (reduces the number of notifications sent during an incident).
Use maintenance mode to temporarily disable all notifications before a planned power system event, for example a planned shutdown.
Test the notification delivery. Check your spam filter inbox and settings if you do not receive the test email.